Privacy policy

1. Introduction

We are committed to protecting your personal data in compliance with the European General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and safeguard your personal information when you book a stay at our vacation rental properties in Italy.


2. Data Controller

The data controller responsible for your personal data is Appartamento via Napoli, who can be contacted at vianapolibari@gmail.com.


3. Types of Data Collected

For the purpose of managing your booking, we collect the following personal data. Therefore, we need a photo of your Passport or officially recognised European ID:

  • Full name
  • Date and place of birth
  • Address
  • Nationality
  • Passport number or European ID card number
  • Contact details (email address, phone number)


4. Purpose of Data Collection

The personal data collected is necessary for:

  • Managing your booking and stay.
  • Compliance with local regulations requiring us to register guests with local authorities.
  • Responding to any legal obligations or requests from competent parties


5. Legal Basis for Processing

The processing of your personal data is based on:

  • The necessity to fulfill our contractual obligations to you as a guest
  • Compliance with legal obligations under Italian and European law regarding the registration of guests.


6. Data Retention

We retain your personal data for a period of three (3) years from the date of your stay. After this period, your data will be securely deleted unless we are legally required to retain it for a longer period.


7. Data Sharing

Your personal data may be shared with:

  • Relevant Italian authorities, as required by law.
  • Third-party service providers who assist us in managing bookings and legal obligations.


8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.


9. Your Rights

You have the right to:

  • Access your personal data that we hold.
  • Request the correction of inaccurate data.
  • Request the deletion of your data, subject to our legal obligations.
  • Object to the processing of your data or request restrictions on its processing.
  • Withdraw your consent at any time, where applicable.

To exercise any of these rights, please contact us at vianapolibari@gmail.com.


10. Updates to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email.

Otherwise you can reach out to us at anytime.


11. Contact Information

If you have any questions or concerns about this privacy policy or our data processing practices, please contact us at vianapolibari@gmail.com.

This privacy policy ensures compliance with GDPR and provides transparency regarding the collection, use, and protection of personal data for your vacation rental business in Italy.

Privacy Policy

1. General

2. Nature and Scope of Data Processing

3. Recipients of Personal Data

4 .Data Security

5. Data Storage

6. Rights of the Data Subject

7. Validity and Changes

8. Contact


1. General

This Privacy Policy explains how Appartamento Marc protects and uses information provided through www.appartamentomarc.smoobu.net. Appartamento Marc takes the privacy of users seriously. If appartamentomarc.smoobu.net requests certain information for identification when using this website, rest assured that it will only be used in accordance with this Privacy Policy. Please read the following information carefully to understand our views and practices regarding personal data and its processing. Our website, appartamentomarc.smoobu.net, may contain links to other interesting websites. Note that we have no control over the use of your data on these websites once you leave our site through these links. Therefore, Appartamento Marc cannot be held responsible for the protection and security of information you provide on those websites. They are not covered by this Privacy Policy. Please be cautious and review the privacy policies of the respective websites. Appartamento Marc reserves the right to disclose information and data when requested by authorities, police, or other entities.


2.Nature and Scope of Data Processing

On the website appartamentomarc.smoobu.net of Appartamento Marc, data about you or data that can be traced back to your identity may be collected and processed.

-Your IP address and browser information are collected to display the website, and we access this data as needed.

-Appartamento Marc reserves the right to view your history, time spent on pages, and interaction activities on appartamentomarc.smoobu.net, as well as retrieve information on error messages to improve your user experience. You can restrict these rights with cookies when entering the site.

-When contacting us through inquiries, bookings, or newsletter sign-ups, we also process your name and email address, and possibly your address. These data are then used for contact or rental purposes. The data are essential for the mentioned actions to provide the desired service.

-Your data is stored and used with consent to improve the user experience and reuse the data on future visits.


3. Recipients of Personal Data

We, Appartamento Marc, have access to your data, as do you and some third-party providers with whom we collaborate. Third-party companies are those that provide services to Appartamento Marc and ensure the functionality of the website and offered services. The data are only disclosed by us in compliance with legal requirements. The following third-party providers may have access to your data:

- The booking integration is provided by Smoobu, allowing this company to access your booking data, name, and possibly address. The data may only be used for display and not stored for internal use at Smoobu. Payments are also processed through a third-party provider via Smoobu, and the data are not stored in between. Due to the map on our website appartamentomarc.smoobu.net for directions, Google also has access to your IP address and location if you allow it. Depending on your chosen payment method, Paypal and Stripe have access to the data required for the payment process.

Some personal data may be stored in countries outside the EU or transferred there. They may also be processed by employees outside the EU working for Appartamento Marc or one of our business partners or service providers. By using the services, you acknowledge and agree that data may be transferred, stored, and processed outside the country in which you reside. Appartamentomarc.smoobu.net will take all reasonable steps to ensure that your data is treated securely. Appartamentomarc.smoobu.net may also disclose personal data if required by law or if we believe in good faith that disclosure is necessary to protect our rights, the safety of our users, or other individuals, to investigate fraud, or to respond to a government request.


4. Data Security

At Appartamento Marc, we place great importance on protecting the personal data of our guests and have taken technical and organizational measures to ensure that your data is secure and protected. We use the following security measures to prevent the loss, misuse, or alteration of personal data:

-Use of secure servers and firewalls

-Use of encryption technologies (SSL encryption of the website appartamentomarc.smoobu.net)

-Limited access to personal data only for authorized employees who need the data to provide services 

-Collaboration only with partners who act in compliance with GDPR


5. Data Storage

In principle, data are stored only for the respective processing purpose for as long as absolutely necessary and promptly deleted thereafter, unless there is consent stating otherwise. If you make a booking through the Appartamento Marc website, personal data will be retained for as long as the contractual relationship exists and deleted after the expiry of the limitation period. In all other cases, provided personal data will be retained, with consent, until the user requests deletion. The data are used in accordance with legal, tax, and accounting standards and stored for the defined legal period of 10 years.


6. Rights of the Data Subject

Every user has the following rights regarding their data:

-Right to Consent: The user has the right to insist on giving prior consent to the processing of personal data. The user also has the right to request confirmation from Appartamento Marc at any time regarding how personal data has been used. If a data subject wishes to exercise this right, they can contact our Data Protection Officer at any time (see below).

-Right of Access: The right to obtain free information from the controller at any time about the stored personal data and a copy of this information.

-Right to Rectification: The right to request the immediate correction of personal data concerning them from the controller.

-Right to Erasure: The right to request the controller to delete personal data concerning them without undue delay. Appartamento Marc has an obligation to delete personal data without undue delay when the data are no longer necessary and one of the following conditions applies:


a) The personal data are no longer necessary for the purposes for which they were collected.


b) The data subject withdraws the consent on which the processing is based, and there is no other legal basis for the processing.


c) The data subject objects to the processing under the GDPR.


d) The personal data have been unlawfully processed.


e) The personal data must be deleted to fulfill a legal obligation.

-Right to Restriction: The data subject has the right to request the controller to restrict the processing of data if one of the following conditions is met:


a) The accuracy of the personal data is contested by the data subject.


b) The processing is unlawful, and the data subject opposes the deletion of the personal data and requests the restriction of their use instead.


c) The controller no longer needs the personal data for the purposes of processing, but the data subject requires them.


d) The data subject has objected to processing pending the verification of whether the legitimate grounds of the controller override those of the data subject.

-Right to Data Portability: The data subject can request to receive the personal data in a structured, commonly used, and machine-readable format to transmit them to another company. They can also request that the data be transmitted directly from the controller at Appartamento Marc to another company, if technically feasible and without adversely affecting other individuals.

-Right to Object: The data subject can object at any time to the processing of their personal data based on the GDPR. This also applies to profiling.

-Right to Withdraw Consent: The data subject can withdraw their consent to the processing of their personal data at any time. If the data subject wishes to exercise any of these rights, they can contact Appartamento Marc directly and send the corresponding request to the following email address: vianapolibari@gmail.com. Every data subject has the right to lodge a complaint with the relevant data protection authority.


7. Validity and Changes

Appartamento Marc has the right to partially or completely change the Privacy Policy, with the changes needing to be published to the same extent as the current Privacy Policy. Otherwise, Appartamento Marc must communicate directly with you. During the modification, the existing Privacy Policy applies until the Privacy Policy has been changed at all publication locations.


8. Contact

The Privacy Policy applies between you and Appartamento Marc. The Data Protection Officer is:  Name: Marc Raebiger,  Email: vianapolibari@gmail.com  For desired restriction, correction, or deletion of your data, you can contact:  Name: Marc Raebiger, Email:  vianapolibari@gmail.com